Privacy Policy

RESPONSIBLE

In accordance with the provisions of the General Regulation (EU) 2016/679 on the Protection of Personal Data and Law 29/2021 of October 28, qualified as Personal Data Protection (LQPD), and Decree 391/2022 approving the Implementing Regulation of LQPD 29/2021, we inform you that the personal data provided through the forms, as well as your email address, have been included in a processing operation owned by CERTIFICAND amcp, [hereinafter CERTIFICAND], with its registered office at CERTIFICAND ADDRESS – Crta. Gn. 1, Ed. Font de la Tosca, 134, 4ª 1º. Aixovall AD600 Sant Julià de Lòria, COMPANY TAX ID: F283074P, Registered in the Commercial Registry No. CERTIFICAND NUMBER, is responsible for the operation, management, and functioning of the aforementioned Web portal.

It is informed that the data may be processed for the purpose of providing information about our products and/or services through electronic means, provided that you authorize us to process them. Your data may be subject to profiling in order to apply a loyalty plan according to the client’s commercial relationship and to offer offers that are suitable to your preferences. You may oppose this type of communications at any time by sending an email to info@certificand.com with the subject “Unsubscribe from the distribution list.”

Así mismo, podrá ejercer los derechos de acceso, rectificación, supresión, oposición, portabilidad y limitación, enviando un escrito acompañado de una fotocopia del D.N.I o documento acreditativo equivalente a la siguiente dirección electrónica: info@certificand.com, indicando en el asunto “Protección de datos“.

POLICY

CERTIFICAND is particularly sensitive to the protection of the data of users of the services accessing the website. Through this Privacy Policy, users of certificand.com are informed about the processing and uses to which the personal data collected on the web are subjected through the additional information, so that they can decide, freely and voluntarily, whether to provide the requested information.

SECURITY MEASURES

Finally, it is informed that CERTIFICAND has adopted appropriate technical and organizational measures in the information system to guarantee the security and confidentiality of the stored data, thus preventing their alteration, loss, processing, or unauthorized access; taking into account the state of the art, application costs, and the nature, scope, context, and purposes of the processing, as well as variable probability and severity risks associated with each processing.

SOCIAL NETWORKS

It is informed that CERTIFICAND may have a presence on social networks. The processing of data carried out for individuals who become followers of social networks (and/or perform any link or connection action through social networks) of the official web pages of CERTIFICAND will be governed by this section, as well as by the terms of use, privacy policies, and access regulations belonging to the respective social network and previously accepted by the user.

CERTIFICAND will process your data for the purpose of correctly managing its presence on the social network, informing about the company’s activities, products, or services, as well as for any other purpose allowed by the social network regulations.

The publication of the following content is prohibited:

  • Content that is allegedly unlawful according to national, community, or international regulations or that carries out allegedly unlawful activities or contravenes the principles of good faith.
  • Content that infringes on the fundamental rights of individuals, lacks courtesy within the social network, annoys or may generate negative opinions about our users or third parties, and in general any content that CERTIFICAND considers inappropriate.
  • In general, content that contravenes the principles of legality, honor, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection, and intellectual and industrial property rights.

Likewise, CERTIFICAND reserves the right to remove, without prior notice, from the Website or the corporate social network any content deemed inappropriate.

In any case, if you send personal information through social networks, CERTIFICAND will be exempt from responsibility regarding the security measures applicable on this Website, and the user, if aware, must consult the corresponding specific conditions of the respective social network.

USER RIGHTS

The data subject may exercise the rights available to them, in accordance with the General Data Protection Regulation, Law 29/2021 qualified as Personal Data Protection, and Decree 391/2022 approving the Implementing Regulation of LQPD 29/2021, which are:

A.- Right of Access: This can be exercised on an annual basis, except in cases of accredited legitimate interest.

CERTIFICAND will proceed to notify your decision within one month. If affirmative, the data subject can access the aforementioned information within the following 10 days of notification.

B.- Right of Rectification and Deletion: These can be exercised, according to the following provisions, provided that the data subject considers that the data collected in our processing are inaccurate, incomplete, inadequate, or excessive. In this case, they can exercise them through any of the previously provided means.

CERTIFICAND will proceed with rectification or deletion within 10 days following the receipt of the request.

C.- Right of Opposition: This can be exercised, according to the following provisions, provided that the data subject wishes to oppose the processing of their personal data, whether the data are processed lawfully based on legitimate interest or consent related to advertising purposes.

D.- Right to Portability: This can be exercised, according to the following provisions, provided that the data subject considers that the data collected in our processing must be returned to the data owner, or to a third party (Data Processor), where applicable.

E.- Right to Limitation of Processing: This can be exercised, following the right of opposition to the processing of their data, and while the right of opposition is not resolved, the processing of the data is limited.

CHANGE IN REGULATIONS

CERTIFICAND reserves the right to modify this policy to adapt it to legislative or jurisprudential updates. Such changes will be communicated with the necessary advance notice on our website, without prejudice to claiming the necessary consent from those affected when it is not considered granted according to the terms of this policy.

Cualquier duda, pregunta o comentario que pudiera tener en referencia a la presente normativa, no dude en consultarlo dirigiendo su comunicación a: info@certificand.com

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Servicio para aquellas empresas que necesitan un asesoramiento puntual y asociado a un determinado ámbito/punto de las normas ISO.

Módulo 1: Contexto de la organización

Análisis de las cuestiones internas y externas según la metodología DAFO.

Identificación de las partes interesadas (stakeholders) y definición de sus necesidades y expectativas.

Módulo 2: Acciones asociadas a riesgos y oportunidades

Identificación, con metodología propia, de los riesgos y oportunidades por procesos.

Definición de acciones y su seguimiento para mitigar riesgos y aprovechar las oportunidades identificadas.

Módulo 3: Aspectos ambientales significativos

Identificación, con criterios adaptados a la empresa, de los Aspectos Ambientales asociados a la actividad de la empresa.

Análisis de los Aspectos Ambientales Significativos y definición de acciones para la reducción del impacto ambiental de la organización.

Módulo 4: Consulta y participación de los trabajadores no directivos

Definición de procedimientos y metodologías para una participación y consulta eficiente de los trabajadores.

Apoyo para un correcto cumplimiento normativo en este ámbito.

Módulo 5: Informe de revisión por la dirección

Creación de la estructura general de un Informe de Revisión por Dirección (con sus entradas y salidas según las normas a certificar).

Análisis según el sector de la empresa de la metodología de valoración y tendencias de los puntos solicitados por las normas ISO.

Módulo 6: No conformidades y mejora continua

Creación de un registro para una correcta identificación y seguimiento de las No Conformidades,

Reclamaciones, Observaciones y Oportunidades de Mejora.
Formación asociada a la detección de No Conformidades y su tratamiento.